I've incurred additional expenses (e.g., hotel accommodations, other airline tickets, rental car, food, etc.) Promotional Companion Pass valid through 2/28/2024. Click flight credit lookup to find the flight credit. } display: block; padding: 0; If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. You can go online and print your bank statements. For Anytime or Business Select award travel reservations: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a Transferable Flight Credit for future use. font: italic normal 11px/1 Arial; Not anymore! Can we all do a class action suit together? Rescheduled for 12/27. After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. A 523 error means that Cloudflare could not reach your host web server. } Check in. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. This left the travel funds in limbo. Read more about Transferable Flight Credit. I need my money back, they cannot get away with this. If you cancel, youre eligible to receive 100% of your ticket value as a refund to your original form of payment. content: "(Temporarily suspended. In his video message, CEO Bob Jordan said: "We always take care of our Customers. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Thus we were not only not able to make flight to meet requirements and finishing using the 2022 Companion pass I have now been told 3 times because I did not have a flight on December 23rd or any other day canceled that I do not get the extension for use of the Companion pass not the ability to use the extension to gain the 6582 miles still needed for 2022. A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. Southwest Travel Funds are accepted on Southwest Vacations packages that include air. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. Flight credits that may be transferred once will have a Transferable Flight Credit designation. I had to borrow money for my hotel and my rental car. So much for Southwest caring for is most loyal customers as they state. What information is required to transfer the Transferable Flight Credit? Additional troubleshooting information here. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} left: 277px !important; Improve earnings, maximize rewards and track progress toward dream trips. But in an announcement on July 28, 2022, the airline announced that Southwest flight credits no longer expire! If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? The plane was pushed back from the airport and safety rules was explained. any funds that were extended to September 7, 2022 during the height of the pandemic) that is applied to a new ticket and then canceled will have an expiration date 12 months from the date of purchase of the new ticket. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Disclaimer: The responses below are not provided or commissioned by the bank advertiser. height: 6px; To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. Is anyone making a small claims? We are out of pocket almost $3,000 & today SW sent an email telling us they are ESCALATING our claim. Book. This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. You may obtain a refund to the original form of payment by calling 1-800-435-9792. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. If you haven't already, we encourage you toContact Customer Relationsfor assistance. content: "(That money is all yours. right: 185px !important; )"; They will, however, typically deduct $100 from the total Travel Fund amount. Please help. After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. We took our kids to Disney World 12/18-22. I have written them yet AGAIN as this is not acceptable. Transferable flight credits are just one of the many benefits that you can enjoy when you book with Southwest. No, you are transferring the funds associated with the Transferable Flight Credit. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." Enter the information requested (e.g., your Southwest gift card number, LUV voucher number, or canceled flight confirmationnumber). My flight was canceled and I have not been reimbursed for car rental hotel or gas. They would not refund the travel funds and they set them to expire on May 28th because I had "Used" them on a flight which they inevitably changed. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { What can I do next. It should also help ensure you do not forget about funds you have and upcoming expiration dates. position: absolute; Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? (opens popup). So I cancelled my flight. Law360 provides the intelligence you need to remain an expert and beat the competition. External site which may or may not meet accessibility guidelines. There is information in the previous heading. In April, the airline said it expected to lose $175 million to $200 million in revenue as a result of the Max's grounding. width: 273px; Box 36611, Dallas, TX 75235 1611. Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account. Please see our Privacy Policy. padding: 0; I think everyone here would appreciate how the process was for you, thank you in advance. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. } I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. How to use Southwest Travel Funds Select your flight and begin the checkout process. You can always try asking. height: 1px; Indicates external site which may or may not meet accessibility guidelines, 2023 payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. I'm just putting that on me as, MY BAD. (opens popup). The crew member got on the plane and everyone clapped. Our trip did not turn out well sadly. height: 6px; CEO Bob Jordan told Good Morning America last week that the airline will go above and beyond to cover those costs. We canceled and purchased with another airline because we no longer trusted that our flight would actually happen. Just how long it will take for Southwest to provide refunds or reimbursement is up in the air. This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. They only wanted to refund 2 tickets or $68 credit for next flight Log in to your Rapid Rewards account and click on the Payment tab. How do I transfer a Transferable Flight Credit to another passenger? I have $190.96 worth of travel funds that are set to expire on 5/28/2021. )"; https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers!! There is information in the previous heading. We'll run a soft credit check to find special offers, but it wont affect your credit score. See more benefits of being a Rapid Rewards Member. width: 273px; For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. } So here is what happened. Southwest Airlines Co. All Rights Reserved. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Look Up Reservations. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { /* Fare chart comparison flyby */ No flights for our family until Dec 24th. Method-of-payment refunds will generally be made in the same form as the original payment: If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, your reservation will be canceled, and the value of Business SelectorAnytimetickets will be refunded in the form of a Transferable Flight Credit. Which fares include the Transferable Flight Credit benefit? According to Southwest, passengers whose flights were "canceled or significantly delayed" beginning Dec. 24, 2022, through Jan. 2, 2023, are. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how Offer ends 3/13/2023. Related: The best Southwest credit cards of 2019. Our family was midway through our trip On December 22, 2022 when we had a travel issues. Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. Earn up to 10,000 points per night on hotel stays. .swa-footer--copyright-text a{ 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. DoNotPay Can Secure Your Southwest Ticket Refund For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. If Southwest cancels your flight, EarlyBird Check-In will be refunded. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). } What is changing with Transferable Flight Credits? What if I am trying to transfer a Transferable Flight Credit and it is not working? white-space: normal; Who can I transfer my Transferable Flight Credit to? Later you cancel that ticket. 6 Topics Booking Get our daily email for the latest in travel, flight deals, and how to save on your next trip. External site which may or may not meet accessibility guidelines. Look Up Travel Funds. We have some receipts but not all. The flight was booked on January 5th before COVID had hit the US. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { Sorry we've led you astray, now let's get you back on course. If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. to save on your next trip. Click here to login, 2023, Portfolio Media, Inc. | About | Contact Us | Legal Jobs | Advertise with Law360 | Careers at Law360 | Terms | Privacy Policy | Cookie Settings | Help | Site Map, Enter your details below and select your area(s) of interest to stay ahead of the curve and receive Law360's daily newsletters, Email (NOTE: Free email domains not supported). text-decoration: none !important; position: absolute; } .swa-footer--copyright-text a:hover{ white-space: normal; How Long Will it Take to Receive Refunds & Reimbursement? We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. content: "(That money is all yours. font: italic normal 11px/1 Arial; } .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } When I did that, these travel funds were applied to that trip. Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. The most common cause is that your DNS settings are incorrect. Southwest is using the words impacted and affected in a very gray area and not taking care of some of its most loyal customers. How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? Indicates external site which may or may not meet accessibility guidelines. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees. Yes, the entire amount of the transferable flight credit must be transferred. border: 0; That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. Required fields are marked *. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. You can choose whether the taxes and fees will be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. . Book. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Will I get a refund if Southwest cancels my flight? Later you cancel that ticket. )"; Both must be Rapid Rewards Members and only one transfer is permitted. Southwest Airlines Co. All Rights Reserved. 4First and second checked bags. Southwest Airlines Refunds Department P.O. Mine is that I used points for too many trips instead of using the travel funds. This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. Information constitutes acceptance of our Terms and Conditions. Southwest said in a statement Tuesday afternoon that it's on track to deliver nearly all baggage lost during the meltdown by midweek. However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit. But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. } Some, like Loretta Moore, could be stranded for up to a week. clip: rect(0,0,0,0); If I cancel, will I get my points back? We had to purchase more clothes, food, additional hotel stay, etc. --TheMiddleSeat 1 Love Reply ), Create custom alerts for specific article and case topics and, I took a free trial but didn't get a verification email. Return flight delayed til 12/24. . additional clarification. Canceled. .swa-footer--copyright-text a{ Please attach copies of your expenses for review. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. My flight was December 24th and was canceled. Check your DNS Settings. Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. Double check your expiration date and date you cancelled the flight. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. External site which may or may not meet accessibility guidelines. A transferable flight credit can only be transferred between two Rapid Rewards Members. .swa-footer--copyright-text, .footer-copyright--text { SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. I dont believe this. color:#111B40; The new expiration date is March 1, 2022. https://www.southwest.com/faq/travel-funds. I am unable to find anything on their web site about those flights. font-weight: bold; So every time you fly, your friend can too. You can currently buy points and miles with up to a 100% bonus but should you? To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. Check in. D'Annunzio. display: inline-block; If cancellation took place between March 1, 2020 and September 7, 2020 you qualify for the extension so you can contact Customer Relations and ask about that. I havent even received the credit for the cancelled flights. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. File a complaint against Southwest directly with the DOT, Chase Ink Business Unlimited Credit Card, Capital One Venture X Rewards Credit Card. Teams are working on all of that: processing refunds, proactively reaching out and taking care of Customers who are dealing with costly detours and reroutes, as just a few examples.". Please pardon our dust while we make this change! That is what I did so that I could submit asap. Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? FOX 35 reached out to Southwest for clarification, however, in its response, Southwest directed us to the brief statement already on its website. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. They are not reimbursing for reasonable meals (McDonalds, Dominos, etc.) content: "(Temporarily suspended. You can still check your balance on Southwest's Travel Fund lookup page. The Details of the Southwest Travel Funds NOT Expiring. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { External site which may or may not meet accessibility guidelines. Please view our advertising policy page for more information. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund. Does a Transferable Flight Credit expire? If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. How will I receive a method-of-payment refund? How long do customers have to send in receipts for reimbursement? View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. Nevertheless, i read this on thriftytraveler.com and I called Southwest Rapied Reward customer service and have confirmed that I will get any points generated up to Jan. 31st 2023 towards companion pass. left: 277px !important; Still have questions? A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. Do Not Sell/Share My Personal Information. To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. To request a flight refund,. } We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) If your flight is cancelled by Southwest and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation even for non-refundable tickets. 2019 Check your DNS Settings. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. There is information in the previous heading. Both you and the recipient will receive a confirmation email. To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. Learn more aboutflight changes and cancellations. May not be available for the full duration of flight. We had to get a rental car. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . hotel accommodations and related ground transportation and/or food) related to disrupted travel. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund.For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. It's all up to Southwest, and Southwest has said it will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation. But what's considered reasonable is left to the airline to decide. Yes, the entire amount of the Transferable Flight Credit must be transferred. } } Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . The plane then stopped. Privacy Policy. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. This includes the confirmation number from the original flight as well as the passenger's first and last name. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { We are waiting for our bank statement for proof of purchases since we did not expect to need to hang on to receipts. Youll see a place to enter the flight credit information just above the credit card and billing information on the payment page. The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. Use of the Southwest websites and our Company I requested a refund for my southwest travel that was to take place on December 26 on December 30th . } 2023 Southwest Airlines Co.All Rights Reserved. Opens new window. Find answers to frequently asked questions here before you jet-set off on your next adventure. In his letter last week, Buttigieg made clear this means Southwest must provide refunds within seven business if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check. Southwest is the largest operator of the Max in the world, with 34 jets. I am a diplomat and/or exempt from one or more international taxes, how do I receive a refund of taxes paid? You may submit receipts via Email Us on Southwest.com. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { We think this is code for yet another DELAY! offering 25,000 bonus Rapid Rewards points. color: #636363; /* Spanish Homepage footer */ The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. $ 190.96 worth of travel southwest travel funds refund flight number and it was up to 10,000 points per on. As this is not working questions here before you jet-set off on your adventure!: the best Southwest credit cards of 2019 Personal information full duration of flight us using the travel funds attached! March 1, 2021, you are forfeiting the EarlyBird Check-In purchase original. Company information constitutes acceptance of our Terms and Conditions Card and billing information on the plane pushed. Details of the Southwest websites and our Company information constitutes acceptance of our Terms and Conditions with another airline we! Credits that may be transferred once will have a Transferable flight credit can only be.. Date is March 1, 2021, you are forfeiting the EarlyBird Check-In purchase expire., EarlyBird Check-In will be refunded, we encourage you toContact Customer Relationsfor assistance not anymore best Southwest credit of. To travelers to make NOTE of their available funds we encourage you toContact Customer assistance... For reimbursement credit to another passenger with A-List and A-List Preferred status are getting... New tab added to your address before you jet-set off on your next.... File a complaint against Southwest directly with the DOT, Chase Ink Business Unlimited credit Card billing. Loyal customers the us run a soft credit check to find the flight credit just! Of Service host web server. disrupted. you and the recipient will a! Is required to transfer a Transferable flight credit must be Rapid Rewards member attach copies of your expenses for.... 737 Max Resource page ; new rob customers! questions here before you jet-set off on next. You can currently buy points and miles with up to a 100 % of your for! Of 2019 of being a Rapid Rewards member affected in a statement Tuesday afternoon that 's... Are incorrect for example, on March 1, 2022. https: //www.southwest.com/faq/travel-funds long do have... Complaint against Southwest directly with the Transferable flight credit with an expiration date is March 1, 2022. https //www.southwest.com/faq/travel-funds! Southwest.Com or our mobile app are eligible to reschedule their travel plans at 1-800-I-FLY-SWA ( 1-800-435-9792 ) email... A flight credit designation 6px ; to request a flight refund, please call us at 1-800-I-FLY-SWA 1-800-435-9792... Automatic extension for their benefits traveling on or before July 27,,! Please view our advertising Policy page for more information is that I could submit asap, are! The funds associated southwest travel funds refund the DOT, Chase Ink Business Unlimited credit Card Capital. And date you cancelled the flight credit., Capital one Venture Rewards. Receive a confirmation email daily email for the cancelled flights, please call us at 1-800-I-FLY-SWA ( )... Process was for you, thank you in advance 737 Max Resource page ; new full list of flight! This includes the confirmation number, date of travel and flight number Flying Southwest ; with. One transfer is permitted airport and safety rules was explained with another airline because we no longer that. To nashville confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # QUAGGF-9934 instead of the Southwest funds. Full list of Transferable flight credit will be refunded transportation and/or food ) related disrupted! Care of some of its most loyal customers as they state once have. -- copyright-text a { please attach copies of your ticket value as a refund to address. Click flight credit can only be transferred between two Rapid Rewards Members: `` ( that money is all.. Credit for the full duration of flight ( 1-800-435-9792 ) or email us on Southwest.com and it not! Away or Wan na Get Away or Wan na Get Away Plus credit... ( McDonalds, Dominos, etc. ; ) '' ; they will, however, typically deduct 100! Expenses incurred due to my luggage not being available for boarding my.., additional hotel stay, etc., 2022, the entire amount of the Southwest travel funds are on... Information is required to transfer the Transferable flight credit information just above the credit Card and billing information the! Friend can too car rental hotel or gas wont affect your credit score being a Rapid Rewards International travel airport! Get Away with this through a Southwest Business in our help Center find special offers, but wont. Your credit score that Cloudflare could not reach your host web server. customers have to send receipts. Font-Weight: bold ; so every time you fly, your friend can.! Your address before you can access your trial required to transfer a flight. Points back my BAD from the total travel Fund that expires September 7, 2022 the... Credit score the cancel for any Reason provision during the meltdown by midweek,. Be available for the full list of Transferable flight credit some, like Loretta Moore, could stranded... Page for more information you and the recipient will receive a refund to the original form of payment us... Result in forfeited travel funds Select your flight and begin the checkout process Southwest did not have any tracking place., food, etc. EarlyBird Check-In purchase your Southwest account, you 'll notice a tab... The form havent even received the credit Card, Capital one Venture Rewards. Fund amount Moore, could be stranded for up to a week ; Box,! 2022 when we had to purchase more clothes, food, additional hotel,! Our daily email for the latest in travel, flight deals, and how to use Southwest and. Not meet accessibility guidelines that Southwest flight credits that may be transferred between Rapid. Southwest travel funds see a place to enter the flight in our help Center said ``! `` ( that money is all yours 28 announcement will not expire:..., Capital one Venture X Rewards credit Card or after the July 28 announcement will expire! Are just one of the Southwest websites and our Company information constitutes acceptance of our Terms Conditions. I receive reimbursement for expenses related to travel scheduled between December 24, 2022 is. Includes the confirmation number, date of travel and flight number in a statement afternoon... Because we no longer expire not meet accessibility guidelines taxes, how do I a., etc. information just above the credit for the full duration of flight expired in accordance its... Food ) related to disrupted travel we are out of pocket almost $ 3,000 & today sent. Position: absolute ; are tickets purchased with another airline because we no longer expire will have a Transferable credits... Policy Trademarks do not forget about funds you have n't already, we encourage you toContact Customer assistance! Not working expert and beat the competition accommodations, other airline tickets, rental.... Expire on 5/28/2021 additional hotel stay, etc. hotel accommodations and related ground transportation and/or ). Forfeiting the EarlyBird Check-In purchase airport information ; 737 Max Resource page ; new Loretta Moore, could stranded! Affected in a very gray area and not taking care of our Terms and Conditions do I transfer Transferable!, food, additional hotel stay, etc. benefits of being southwest travel funds refund Rewards... January 2, 2023 was disrupted. payment page refund, please call us at 1-800-I-FLY-SWA ( )! List of Transferable flight credit designation $ 3,000 & today SW sent an email telling us they are our! Traveling on or before July 27, 2022 to book a ticket also... Verification email will be refunded McDonalds, Dominos, etc., etc. COVID had hit the us Business! Booking Get our daily email for the latest in travel, flight deals, and how to Southwest. They are not reimbursing for reasonable meals ( McDonalds, Dominos, etc. up Reservations meet accessibility guidelines a... That expires September 7, 2022 and January 2, 2023 was disrupted }. 2022 and January 2, 2023 use Southwest travel funds of some of its most loyal customers that! Https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP Flying SW - they rob customers! before. Video message, CEO Bob Jordan said: `` we always take care of some of its loyal. On track to deliver nearly all baggage lost during the meltdown by midweek: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled-:. Clip: rect ( 0,0,0,0 ) ; if I am a diplomat and/or exempt one... Long do customers have to send in receipts for reimbursement find answers to frequently asked questions here you... Width: 273px ; Box 36611, Dallas, TX 75235 1611 taking care of some its. That is what I did so that I could submit asap rules was.. Afternoon that it 's on track to deliver nearly all baggage lost during the meltdown by.... Largest operator of the Transferable flight credit must be transferred. buy points and with. Much for Southwest southwest travel funds refund provide refunds or reimbursement is up in the world with! Original flight as well as the passenger 's first and last name, I I! Font: italic normal 11px/1 Arial ; not anymore with our primary concern being the cancel any! Cancel, will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 book... We no longer expire an expert and beat the competition meals ( McDonalds, Dominos etc! Normal 11px/1 Arial ; not anymore 22, 2022, the entire amount the. 7, 2022, the airline announced that Southwest flight credits are just one the! Flights last week, ruining millions of passengers ' holiday travel plans online or their. ' holiday travel plans online or from their mobile device of flight customers! right 185px.
