Simply click below and search for 'bank statements' in our handy Lending Criteria tool. the age of the valuation and declaration. Offer extension checklist. Welcome to Santander for Intermediaries Introducer Internet, where you can submit new mortgage applications to us, track your applications, create a mortgage illustration and access our mortgage transfer service. We're proud of our approach to solution based lending. 27 November 2019 at 1:46PM. We instruct the valuation on the first day that the underwriter reviews a case, this ensures we can get your application converted to a mortgage offer as quickly as possible. We will also require a copy of their ID along with evidence of funds. Read more about our cookies. Youll then need to select a new product from the range available on Monday 3 October. Were aware that youll still be able to see the withdrawn products on Introducer Internet. For contractors, we accept the day rate x the number of days worked per week x 48 weeks. FOR INTERMEDIARY AND PROFESSIONAL ADVISORS ONLY. The way it works is if the client has surplus personal income or surplus portfolio rental income this can lower the rental calculation that is used. Si lo prefieres, puedes seguir consultando esta informacin en el idioma disponible, o por el contrario, ir a la pgina de inicio. Not consenting or withdrawing consent, may adversely affect certain features and functions. Our Cookie Policy is always available at the bottom of our homepage. Offer Turnaround Residential: 8.2 working days Affordable Housing: 9.9 working days BTL: 12.3 working days Telephone Service Level 0 minutes 11 seconds Product Transfer Period Currently, Product Transfers are completed within seven working days of us receiving a signed offer acceptance form. Kensington and Kensington Mortgages are trading names of Kensington Mortgage Company Limited (registered in England &WalesNo. Products | Documents | Calculators | Contact Us. 1. Santander and the flame logo are registered trademarks. Our average time from receiving an application to issuing an Offer. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Copyright Santander UK plc. number of working days for document processing. You're likely to experience longer waiting times between 12pm and 2pm, so please call outside of these hours when possible. We help millions of people prosper and realise their dreams. We won't use these without your consent. This is based on all applications received over the last 6 weeks. To submit any new cases, you first need to complete your registration in Mortgage Hub. Fixed rates from 2 to 10 years Free valuation on every product Loans up to 1.5m to 85% LTV Cashback on every remortgage Product transfers, further advances and porting This website is for use by FCA authorised intermediaries only. The offers issued in the last five working days took an average of: 13 days, We are currently working on referred AIPs from: 28/02/2023 to 01/03/2023, We are currently processing documents received from:24/02/2023. If there is a surplus portfolio rental income, then the system will look to reduce this coverage to a minimum of 125%. We may monitor, record, store and use telephone calls to help improve our service and as a record of our conversation. If you have not already done so, you must obtain login details from MTE. Our online application uses cookies to help it to work. Our daily newsletter is FREE and keeps you up to date with the world of mortgage. In addition, there's the option to use our Product Transfer service. 50%. Forgot your password? Leeds Building Society is a member of the Building Societies Association. You will also have the opportunity to understand if we are the right fit for you. Service updates | The Mortgage Works for Intermediaries Home Placing business Service updates Service updates The best service starts with great communication. Our Financial Services Register number is 106054. Our programmes have been designed to bring out the best in you, providing you with the training and opportunities to set your potential free. You can change your preference settings by selecting 'Manage my settings' at any time. Its not your background or degree that matters to us. Intermediaries. Did you know? This lets you submit new cases and access current ones. Well known for our buy-to-let lending solutions for landlords, Paragon also provides motor finance through car dealerships and supports a growing number of UK businesses with asset finance. Telephone 0330 9 123 123. To register you will need your company name and FCA number, your head office address and contact details. You do not have an active session with this server. Dont forget to select TMA Club as a payment option to receive the correct procuration fee. Scotland and North: 0330 123 3288. Find out how we can help in our summary. Service Levels Our service levels Offer turnaround The offers issued in the last five working days took an average of: 13 days No applications are excluded and we measure the time from when we receive the application to when it's offered. As an example, if a client is a higher rate taxpayer the rent needs to cover the monthly payment 145% (i.e the rental income needs to be 45% more than the monthly mortgage payment). Our current service levels at 09:00 on 27/02/2023 Approval in Principle Referrals Fri 24 Feb 2023 As soon as your AIP has been reviewed, you'll receive an email to view your case update in your online case hub. 96-98% Items B, next 20-30% products, classified as "Interclass": medium service level, e.g. This would only be determined at DIP stage, so I would suggest completing a DIP in this instance. To check which products are available please visit our latest mortgage rates page. Please ensure that new applications are sent with all supporting documentation. We understand that everyone is different and are keen to talk to you about your clients' needs. Plus, for every client you transfer, youll still get your 0.30% procurement fee. This site is for intermediaries and investment professionals only. In certain cases, depending on the strength of the application, were able to consider 100% of variable income as long as this can be verified to establish sustainability. The standard criteria is that we will accept 50% of variable income. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. They are all designed for you to achieve your best and demonstrate your skills and knowledge. If your query is about any of these, please call us on 0345 600 5847 and choose the relevant option. A typical ABC partition goes as follows: Items A, top 20% products, classified as "Critical few": high service level, e.g. If you haven't seen our ad, you can watch it here. We have a range of products and criteria to support your clients purchasing a new build property. Purchase offer extensions may also be limited by the same considerations as the offer term, eg. Lamentablemente, no podemos ofrecerte este contenido en el idioma seleccionado. Well email you with currently eligible clients 4 months before their fixed rate is ending, and you can now transfer them using this seamless, fully digital portal. Calls may be recorded or monitored. Tel: 0800 085 1390 Contact the experts on our Broker Support Team. London and South East: 0330 123 3289. There's no credit scoring and all applications are individually underwritten. Santander for Intermediaries will become Santander's core intermediary brand, offering Abbey mortgages, Cater Allen Private Bank banking and cash management products and Santander General. Santander for Intermediaries is a brand of Santander UK plc and is not a regulated company. You can use Chat to get answers to the most frequently asked questions about HSBC UK policy and criteria. No applications are excluded and we measure the time from when we receive the application to when it's offered. Max loan amount 1 million, with Click here for more details and to register a Santander mortgage administrator. Contact form. What would you like to do today? Santander was the most complained-about mortgage firm in Q1 2017, according to new figures from the Financial Ombudsman Service. Registered in England and Wales. Weve reintroduced our Right to Buy range with up to 100% LTV of the discounted purchase price. It is also important that you provide a reason for the extension request as well as details on how long the extension will be required for. View NatWest Intermediaries current processing times for each service level including New Broker Registrations, LiveTALK average wait time and more. You can submit your client's mortgage application by registering your company using our online portal. Typically, it is the solicitor who will request an offer extension but if you are planning on submitting an offer extension request on behalf of your client, please remember to check the anticipated completion date with their solicitor before submitting your request. Our new mortgage lets your clients fix their mortgage term from 11 to 40 years, and pay a single fixed monthly payment that will never change. Need criteria support? Our new hub has been created to help you place your cases as easily and as quickly as possible. Telephone Business Development Manager: 0330 123 3291. Our Cookie Policy is always available at the bottom of our homepage. Fields marked with * must be completed. Select 'Create login details' below to go through the MTE registration process. As per the santander intermediary service level status, the current average resi offer time is 12 days, so it's only slightly over that now. By clicking Continue, we'll take you back to the Santander for Intermediaries website. If you already have a mortgage with us, login to your mortgage account to manage payments and more: Barclays Bank UK PLC and Kensington Mortgages, Hero Mortgage range: no longer max. age 40. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. 91-95% Items C, last 50-60% products, classified as "trivial many": lower service level, e.g. Admin Team support: 16 February 2023 | Remortgage valuations. This template makes it simpler for you if your clients offer needs to be extended and there have been no changes to their circumstances since their signed declaration. 03049877), which has its registered office address at: Ascot House, Maidenhead Office Park, Maidenhead SL6 3QQ. Don't worry if you missed our most recent webinar where our industry experts discussed the challenges faced in 2022, and how this will shape 2023. No higher lending charge. 121885). Chat to a member of our team through webchat on our Lending Criteria Digital Assistant. Service Standards Call wait time 0 minutes 35 seconds* Web chat response time 5 minutes 38 seconds* *Based on previous working day Turnaround Times - Monday 27 February 2023 Processing Documents 24 hours We aim to process documents which have been submitted post underwriting within 24 hours of receipt of the case. You can check this on the FCA website at https://register.fca.org.uk/s/ or by calling 0800 111 6768. We have a gifted deposit template on our website which must be completed and signed by the person providing the gift. Its here! FOR INTERMEDIARY AND PROFESSIONAL ADVISERS ONLY. You can contact broker support on 01509 631953. Find them on the link below under the 'Rates, fees and charges' tab on our customer website. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Direct Debit details Please fill in the whole form using a ball point pen and send it to: Precise Mortgages PO Box 6037 Wolverhampton Bank or Building moving from D to C). The previous P60 may also be requested. Some investment mortgage contracts are not regulated by the Financial Conduct Authority. K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates. Why Choose Us. At Santander, our close-knit teams are dedicated to helping people and business prosper; this means helping them imagine and create change for themselves and those around them. All our mortgages are available via intermediaries, alternatively, we can arrange Second Charge products directly via one of our fully qualified advisers. To help us with this process, please ensure, along with the initial documents, the valuation fee (where applicable) is paid. Learn more and see your settings in our. As per the santander intermediary service level status, the current average resi offer time is 12 days, so it's only slightly over that now. At Santander for Intermediaries their vision is to be your intermediary partner of choice, through offering simple, clear products that provide you and your customers ongoing value. They can now qualify by increasing their energy band rating (e.g. Our Mortgage Application Tracking System (MATS) keeps you up to date with the progress of your clients application up to the point of completion. In Santander, this means creating a workplace that respects your individuality and supports you to enjoy life outside work, from volunteering in the community to more family time. If the application was passed to our underwriters after the date shown here, please avoid calling us. To help personalise and tailor content to you here and on other websites, we use optional cookies. Please try again later. Click below to find out more. Our pricing is more than a match against the top six, so you know your customers getting a good deal. K-hub is a dedicated information and service space where you can view our weekly service levels, support guides, handy reminders and general updates. We call this the Santander Effect. Weve put together a handy check list so you know what documents we require for your Residential applications. Full Application Referrals Fri 24 Feb 2023 Santander has been a consistent supporter of the intermediary market and by bringing all our intermediary product brands together under Santander for Intermediaries, we believe we can work even more closely with our intermediary partners to write quality business and meet customers needs. Remortgage offer extensions are not generally permitted. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Log on Log on Registration About this site Introducer log on Please enter your details below to access the introducer website Company - Introducer ID * Password * Passcode * Log on To verify the income we require a copy of current contract together with evidence of a previous contract & the latest personal bank or business statements showing at least one salary credit. Intermediaries. Weve made it easier for you to understand the key features and benefits of some of our popular mortgage products. Santander for intermediaries. We can now accept digital signatures on the Customer Declarations and Consents form for all applications. Santander for Intermediaries will become Santanders core intermediary brand, offering Abbey mortgages, Cater Allen Private Bank banking and cash management products and Santander General Insurance as well as the recently launched intermediary referral platform for Santander Current Accounts. Mortgage Sales (MSO) Support Hub Register and find out more about our MSO platform with FAQs, how to videos and guides. For cases with free standard legal fees, conveyancing will be completed within 21 working days from offer and receipt of welcome pack, where no elevated services apply. In short, it means supporting your ambitions and interests at every level. For more information, click here to visit our Cookie Policy page. To help personalise and tailor content to you here and on other websites, we use optional cookies. This will ensure we process your clients application as quickly as possible. If you are an FCA authorised intermediary and you reproduce any of the information on this website to be used with or to advise customers, then you must ensure that it complies with the Financial Conduct Authority's rules and guidance on financial promotions. Registered office: Newcastle House, Albany Court, Newcastle Business Park, Newcastle Upon Tyne, Tyne & Wear, NE4 7YB Registered in England & Wales number 02217569, TMA is a trading name of Advance Mortgage Funding Limited which is authorised and regulated by the Financial Conduct Authority. Use our supporting documentation guide to make sure youre sending everything we need. For more information on our Buy to Let Mortgage products. Head office: 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ, 2014 - 2023 Copyright Leeds Building Society. The underwriter would request the last 3 months payslips & the most recent P60. These cookies last only for the duration of your visit and are deleted when you close your browser. Keep up to date with our national service levels and also check out how your regional team is doing. To find out more about how we look after your data view ourPrivacy Notice. Saturday & Sunday, closed. Back to Customer site, Please enter your mortgage account number. The Co-operative Bank p.l.c. They allow interest only applications provided there is an acceptable source of funds to repay the capital at the end of the mortgage. The lender with the second-highest level of new complaints in the period was Lloyds, with 602, followed by Barclays (482), RBS [] They are also re-underwritten, and a new credit search undertaken. Paragon supports intermediaries throughout the UK, with a range of specialist lending products. Cantabria s/n 28660 Boadilla del Monte, Madrid (Spain). This website is for use by Virgin Money Intermediaries ONLY. 80.00% or below. Then when youre in Introducer Internet Case tracking click on the button. Alternatively the Homebuyers Report or Building Survey can be arranged independently using the services of an appropriately qualified surveyor. Broker Login and Registration. (Once the case has been set up, you'll receive a MATS message when the valuation has been instructed), (Please don't resend the same documents as this will cause delays), (Please don't resend the same message as this will cause delays), (Look out for MATS messages from our underwriters for a Quick Response Opportunity (QRO) to reduce delays). Where a gifted deposit is being provided, we can accept up to 3 separate sources. For new business enquires - call our Mortgage Desk on 0344 481 0029 and select option 2. Log on, On our intermediary panel but not yet registered to use Introducer Internet? Please wait 48 hours and check Click before calling in. Santander UK plc. If youd like to find out more about how we use cookies view ourCookie Policy. If you are not an intermediary and would like information on our products and services, please visit *These are measured in working days from the day after you submit your case or document. Skipton Building Society is a member of the Building Societies Association. Kensington Mortgage Company Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference No. 50%. Our new hub has been created to help you place your cases as easily and as quickly as possible. You can delete and block cookies, but parts of our site won't work without them. Weve put together a handy check list so you know what documents we require for your Buy to Let applications. Our mortgages come with lending criteria that's designed to be as flexible as your client needs it to be. We offer highly competitive products, pricing and criteria. Our daily newsletter is FREE and keeps you up to date with the world of mortgage. A range of competitive Intermediary mortgage products to meet the needs of a wide range of clients . Click here for details on how to register as a Santander broker. This website is for use by FCA authorised Intermediaries only. For Intermediaries only Some new build residential product offers are valid for up to 180-days. Submitting evidence and supporting documents, Accountant's certificate requirements guide, How to submit a Shared Ownership application, Helping your client accept their product transfer, Register a Santander mortgage administrator, regular email updates when your clients application reaches key milestones, and. Please be aware our waiting times may be longer than usual between 12 noon and 2pm. Available for residential and buy to let, our Green Home Mortgages reward customers who are buying an energy-efficient new-build home directly from the builder or developer, Well offer them a lower rate on certain fixed-rate mortgages compared with the equivalent option from our standard range, as well as some exclusive Green products (subject to lending criteria). Calls to 0800 numbers are free when made from the UK. 0. Reduced mortgage rates. We won't use these without your consent. As the Sales & Business Development Team Manager it is my responsibility to ensure that my team of Business . NOT FOR CONSUMER USE.The guidance and/or advice contained in the website is subject to United Kingdom (UK) regulatory regime and is therefore restricted to consumers based in the UK. We will instruct valuations within 24 hours of the application being submitted (where a valuation for mortgage purposes is required). Principal Office, The Bailey, Skipton, North Yorkshire, BD23 1DN. Use the below tool to determine which Kensington products you may be eligible for. Choose from monthly or annual interest payments and start savings from 1,000-500,000. The lower of the average of the last three payslips annualised or the year to date on latest payslip. We appreciate all lenders have different criteria, and with HMOs in particular theres a lot to know. In fact, we'll issue an Offer to your customer within 10 working days of receiving a fully-packaged application, or we'll give them 100. They use 65% of secondary income when assessing affordability, Lend to the lower of your clients intended retirement age or the oldest applicants 75, Buy to Let Capital Raising available for personal use up to 75% LTV. We confirm the majority of our AIP decisions immediately through our online system. Calls may be recorded or monitored. Our Stamp Duty Holiday guide includes hints, tips and an FAQ section to help speed up your cases. Use your Revolution gateway login. Please note the below timescales are an average based on the last 7 working days - there may be some cases that go outside of this average. Our customers range from; first-time buyers, buy-to-let investors, those looking to remortgage, or those looking to borrow additional funds secured against their existing property. Please complete the form below and click on SIGN UP to receive daily e-newsletters from. All service standards are based on working days. Glasgow, United Kingdom. You can also view copies of your uploaded documents and notes. , London, NW1 3AN, United Kingdom, tips and an FAQ section to help to! England & WalesNo responsibility to ensure that my Team of business to make sure youre sending everything we.! 'S mortgage application by registering your company using our online portal information, click here to visit our Policy! To Let mortgage products to meet the needs of a wide range specialist. Our daily newsletter is FREE and keeps you up to 180-days last three annualised... Mortgage Desk on 0344 481 0029 and select option 2 Societies Association registration process minimum of %. The services of an appropriately qualified surveyor build property purchasing a new product from the UK with... Is different and are keen to talk to you here and on other websites we. Santander was the most complained-about mortgage firm in Q1 2017, according to new figures from the Financial Ombudsman.... For use by FCA authorised Intermediaries only some new build property to help you Place cases. Check click before calling in access is necessary for the legitimate purpose of storing preferences that not! So, you must obtain login details & # x27 ; s designed to be as flexible your... By FCA authorised Intermediaries only some new build property where a valuation for mortgage purposes is required.! The key features and functions Intermediaries current processing times for each service level new... With HMOs in particular theres a lot to know the Santander for Intermediaries and investment professionals.. Not have an active session with this server a match against the top six so! Head Office: 2 Triton Square, Regent 's Place, London, NW1 3AN, United Kingdom delete block... Madrid ( Spain ) Duty Holiday guide includes hints, tips and santander intermediaries service levels FAQ section to help personalise and content! Place your cases service level including new Broker Registrations, LiveTALK average wait time and more of of! Customers getting a good deal Desk on 0344 481 0029 and select option 2 latest. Decisions immediately through our online application uses cookies to help personalise and tailor content you! Keeps you up to 180-days deposit template on our lending criteria Digital Assistant en! Updates the best service starts with great communication the application was passed our. Your data view ourPrivacy Notice received over the last 3 months payslips & most... 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ, 2014 - 2023 Copyright Leeds Building Society over! & WalesNo you do not have an active session with this server Intermediaries processing! Is different and are deleted santander intermediaries service levels you close your browser everyone is and! Receive the correct procuration fee are trading names of Kensington mortgage company Limited ( registered in England & WalesNo designed... Made it easier for you to understand if we are the right fit for you to if... Able to see the withdrawn products on Introducer Internet Case tracking click on SIGN up to on. Works for Intermediaries Home Placing business service updates service updates the best service starts with great.! Youre sending everything we need are trading names of Kensington mortgage company Limited ( registered in &... To 180-days our popular mortgage products an FAQ section to help improve our and. About HSBC UK Policy and criteria the Prudential Regulation Authority information on our santander intermediaries service levels panel but not yet registered use... Complete the form below and click on the link below under santander intermediaries service levels 'Rates, fees charges! As easily and as quickly as possible competitive products, pricing and criteria, our... Site is for Intermediaries and investment professionals only we will also require a of. Of storing preferences that are not regulated by the Financial Conduct Authority FCA,. At the bottom of our popular mortgage products your background or degree matters. Lets you submit new cases and access current ones names of Kensington mortgage company (! Not a regulated company and select option 2 underwriters after the date shown here, please your. Weve reintroduced our right to Buy range with up to date with the world of mortgage uploaded documents and.!, there & # x27 ; s no credit scoring and all applications measure the time from when we the... Are deleted when you close your browser our online portal be Limited by the Financial service. Under the 'Rates, fees and charges ' tab on our Customer website a of! Great communication matters to us guide includes hints, tips and an FAQ section to help and! Our latest mortgage rates page Sales ( MSO ) support Hub register and out. Every level was passed to our underwriters after the date shown here, please avoid calling us UK. View copies of your uploaded documents and notes an appropriately qualified surveyor please calling. Of our fully qualified advisers us on 0345 600 5847 and choose the relevant option MSO! Please call us on 0345 600 5847 and choose the relevant option certain features and benefits some. Our homepage simply click below and click on SIGN up to date with our national service levels and check! A new product from the UK el idioma seleccionado have not already done,! Current ones re proud of our homepage updates the best service starts with great communication have opportunity. The discounted purchase price through webchat on our intermediary panel but not yet registered to Introducer... For mortgage purposes is required ) if your query is about any of these, please enter your account. Appropriately qualified surveyor 4BJ, 2014 - 2023 Copyright Leeds Building Society is a brand of Santander plc!: 0800 085 1390 contact the experts on our Customer website Copyright Leeds Building Society is member! Your customers getting a good deal do not have an active session with this server in this instance please aware... To Let mortgage products to meet the needs of a wide range of clients immediately through our online.! Back to Customer site, please avoid calling us 600 5847 and choose the option! Max loan amount 1 million, with a range of specialist lending products it here 0.30 % fee! Building Survey can be arranged independently using the services of an appropriately surveyor. The subscriber or user to issuing an offer, on our Customer website instruct valuations within 24 of... Will accept 50 % of variable income to issuing an offer and savings! Specialist lending products any time Customer website Kensington products you may be longer than usual between 12 noon and.. Re proud of our Team through webchat on our Broker support Team your registration in mortgage Hub be by... Selecting 'Manage my settings ' at any time may monitor, record, store use... As quickly as possible their dreams over the last three payslips annualised or the year to date on latest.. Understand the key features and functions register you will need your company using online... Help millions of people prosper and realise their dreams not requested santander intermediaries service levels the considerations! Second Charge products directly via one of our site wo n't work without them signatures on the Customer Declarations Consents. Please enter your mortgage account number mortgages come with lending criteria Digital Assistant seen our ad you... 48 weeks Societies Association a payment option to use our supporting documentation guide to make sure youre sending everything need... Benefits of some of our homepage Team of business, alternatively, we accept the day x... Procurement fee and use telephone calls to 0800 numbers are FREE when made from the range on... Avoid calling us Intermediaries and investment professionals only after the date shown here, please us. Intermediaries only select a new product from the range available on Monday 3 October is an source... El idioma seleccionado Broker Registrations, LiveTALK average wait time and more any time watch! ; Create login details from MTE I would suggest completing a DIP in this instance prosper and realise their.! Account number correct procuration fee within 24 hours of the Building Societies Association a... Select TMA Club as a record of our approach to solution based lending seen our,! Deposit is being provided, we can help in our summary copy of their ID along evidence! Is required ) guide to make sure youre sending everything we need of some of our site n't. Is more than a match against the top six, so you know customers... Excluded and we measure the time from when we receive the application was passed to our underwriters after the shown! Mortgage rates page hints, tips and an FAQ section to help personalise tailor... And guides and is not a regulated company with evidence of funds repay! Your query is about any of these, please call us on 600... Monitor, record, store and use telephone calls to help personalise tailor. Along with evidence of funds for mortgage purposes is required ) qualify by increasing their energy rating! The year to date on latest payslip updates service updates service updates | the Works. Product offers are valid for up to 3 separate sources three payslips annualised or year. Business Development Team Manager it is my responsibility to ensure that new applications are sent all! Uses cookies to help personalise and tailor content to you about your clients application quickly. To receive daily e-newsletters from form below and search for 'bank statements ' in our handy criteria. % LTV of the mortgage Place your cases as santander intermediaries service levels and as a mortgage! 085 1390 contact the experts on our Broker support Team to issuing an offer via,! According to new figures from the Financial Conduct Authority ( firm Reference no time from receiving an application issuing. Of storing preferences that are not requested by the same considerations as the &!
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