The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. Get help, you deserve to be happy! BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. Healthline Media does not provide medical advice, diagnosis, or treatment. If youre interested in trying BetterHelp, you can get started here. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. I also found BetterHelp customer service to be responsive and helpful. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. BetterHelp last advertised a new product in December, 2021. Talkspace accepts insurance from a couple of insurance providers. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. Independent online reviews on BetterHelp are overall strongly positive. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. Information provided on Forbes Health is for educational purposes only. The platform makes it simple to find a new match. We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. It also provides additional services like journaling and group therapy sessions. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. If you prefer a face-to-face experience, in-person therapy may be a better fit. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. Frequently asked questions about BetterHelp, ncbi.nlm.nih.gov/pmc/articles/PMC7829321/, journals.sagepub.com/doi/10.1177/1357633X17730443. Plus, youll be able to fill in any specific preferences for your therapist. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. The therapists credentials and experience level determine how much you pay for your visits. Learn how Talkspace works, what its good for, and whether its right for you in this review. Kaiser Family Foundation. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. However, its large customer base isnt built on performance alone. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. The platform does not accept insurance. The company says its service has helped more than 2.7 million people. Theres also an option for group therapy, known as groupinars. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. Submissions should come only from actors, their parent/legal guardian or casting agency. If you dont like who youre paired with, you can request to be matched with a new therapist. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. Research on telehealth has shown it may be effective for people with many mental health conditions. She listened to my issues without judgment or criticism. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. Heres a bit more info on our integrity policy: BetterHelp offers therapy services online. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. . With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. For one, Im really happy with my therapist and the access I have to him, she says. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Also, Brightside has a medication plan that is affordable and reputable, and specializes in depression meds. Brightsides specific focus outperforms BetterHelps generalized services. The BetterHelp app received 4.8 stars from more than 67,300 reviews on the App Store. Psych Central only shows you brands and products that we stand behind. Lin T, et al. Telehealth is a growing field, and research on its effectiveness is still emerging. You can remain anonymous with your therapist. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. BetterHelp is one of the largest providers of online counseling services. In the last year, we identified 28,239 new product launches overall. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. Healthcare professionals review articles for medical accuracy. This way, you can refresh your memory about any advice or insights youve discussed. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. If youre looking for a mental health provider, what type of treatment are you looking for? BetterHelp Learn More My Doubts About Online Therapy By using iSpot.tv, you accept our. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. When you sign up with BetterHelp, you dont have to enter your full name. Learn more about what to ask and what to expect in therapy. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. Can BetterHelp Diagnose Mental Health Conditions? One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. As a result, youre free to message your counselor at any hour of the day. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. {{ tocState.toggleTocShowMore ? This option mimics the comfort of texting a good friend. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. Accessed 6/29/2021. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. Content is reviewed before publication and upon substantial updates. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. All rights reserved. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. Despite the stigma surrounding mental health conditions, they are incredibly common. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. 67,300 reviews on BetterHelp only from actors, their parent/legal guardian or casting.. The day year, we analyzed the companys website to gain as much information as we could and reviews... Mimics the comfort of texting a good friend its right for you in this review your! 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